Dia off Encino, California () I subscribed to eHarmony and, contained in this couple of hours, decided to terminate as the I might located other sites I well-known. We had your website and you will are taught to-name a keen 800- amount. I was informed one while the We before had a merchant account (that we into the good faith noticed try finalized) they’d romantic brand new membership if i need nevertheless they carry out not refund my personal bank card on $251 on the you to definitely-12 months registration. Y regarding Vancouver, Canada () We signed up with eHarmony set for a one-year-subscription regarding $250 (step 3 monthly premiums regarding $).
We finalized my membership on the internet and emailed a buyers functions agent. My Summer bank card report shows that eHarmony have recharged me personally $ for the second installment. I emailed the company to try and look after this dilemma however, brand new impulse I had straight back are they’re not able to terminate my membership additionally the third commission would-be billed into . The reimburse coverage may be very unclear and you may misleading. Its buyers properties rep. Courtney off Venice, California () I do believe eharmony enjoys incorrect advertisements. In the 1st part of its email address they enhance a separate provide of 3 months on the cost of step one.
Therefore. Wayne from Coconut Creek, Fl () I’ve found the organization becoming really deceitful. They encourage higher suits, but the of them that they sent me personally was certainly not. We signed up to make use of its free 7-time demonstration. It don’t work with me personally, therefore i tried to terminated on the web but We received a contact stating I had to mention while in the business hours. The individual I talked to spoke me personally out-of canceling by the offering me an alternative seven free months. I tried they once more whilst still being wanted to cancel however, this go out the individual We talked to help you was impolite and you can said I got gone through the seven days trial. She said I can maybe not score a reimbursement and you will advised me to just continue using the amount of time which i had currently paid back having.
30 days later on, I discovered the assistance to-be worst rather than meeting my needs, therefore i chose to cancel the assistance
I informed her that we was not trying to find along with their characteristics but she said also crappy, you aren’t going to get a refund. Miranda away from Clarksville TN () I subscribed to annually at eharmony becuase of your higher “deal”. I became subscribed to a week and you can decided to cancel my personal functions (I’d a narrow distance standards plus in 6 weeks I got over 50 matches, in my opinion it absolutely was as well in love there try no chance to seriously browse compliment of all of that without difficulty). It absolutely was that we was 8 times at night go out limit and they will maybe not reimburse any of the money. I advised them that they can fees myself for the whole week, not the season as well as don’t invest in it.
But, since you discover, around the bottom of your own page, from the second so you’re able to past paragraph, they alter to three months to your cost of step one For every Week
We have tried many time to obtain ahold of someone and you can they remain informing me to create a letter, that i performed and you will had a standard function page right back exactly how they could not help me to and that they was in fact attending manage to get thier currency, (just who anticipates issues within letter in today’s go out? I’ve canceled my cards and you can intend to declaration people later charges since fraudulant. Meanwhile I’m able to continue to inquire Louise Guerin (Buyers Affairs Movie director) for a simple solution. Yveth out-of Lanham MD () Really let down, I siged right up to have 1 month demo, payed the fresh subsription, the come thirty days just like the, I por quГ© los hombres aman a las mujeres Ecuador have emailed eharmony, terminated this new subscription, they have not responded to me personally, or returned my personal mony. They will not listing an unknown number to customer support or promote a current email address to keep an unbarred comunication.